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"We have always found Email Ladder to be very reliable and quick to respond to enquiries. We take advantage of their managed service and they are very good at understanding our needs.

Often we have very fast turnaround times and they always try to accommodate our needs.

Thank you very much Email Ladder!"
 
Monica Rowe, Senior Marketing Manager - Chesterton Humberts
 

"At Chesterton Humberts we are always keen to ensure we are using our data in the most effective way. Email Ladder allows us to react quickly to new development launches reaching the core of our database extremely effectively.
 
The recent work they have carried out for us concerning a project in the south of France has demonstrated their ability to target specific groups. This work has lead to the highest open rates so far for a campaign and allowed us to hone in on what otherwise might have been considered to be ‘dead’ leads. We are looking forward to developing this further".
 
Andy Hawkins, Head of International - Chesterton Humberts
 
 
Email Marketing one-to-one Surgery:

“Really useful session. I wish I’d booked in for one nine months ago when I started!  Some helpful reminders about e-newsletter best practice, as well as more tailored advice about the issues I was stuck on.  The unexpected bonus is the follow-up email, phone call and second session – to gently remind / cajoule you into making the progress and goals you’ve set yourself in that initial session.”
 
Email ESP platform & best practice training:
 
"I just wanted to say as a newcomer to the system I found this training really extensive and helpful. It was relevant and easy to follow so I’ve been confident in using the tool since"!
 
Fairtrade
 
 
"Email Ladder's technology is extremely user friendly, the reporting feature has provided management information that has saved us time, money and effort – we now know who to target and the types of email marketing that works.

It is simple to set-up, the managed service is excellent and being able to constantly update contacts and keep in touch with our clients on a regular basis is invaluable".
 
Emma Reynolds, Telegraph Jobs & Talent 2
 
 
Email Campaign landing pages and micro sites:

"We were very impressed by the micro site that was developed for our nationwide fundraising event and the timescale in which it was completed.
The micro site played a major part in the success of our event as it enabled fundraisers to register their own event online, thereby speeding up the registration process.  All events were listed regionally, so that it was easy for people to find and take part in those in their local area or even suggest clubs or shops who they thought should get involved, thereby providing us with potential new supporters.  This was the first year we had run this event and due to its popularity we now plan to make it an annual event.  

You were very helpful and answered any technical queries we had promptly and were lovely to work with".
 
Spinal Research
 
 

“Email Ladder have provided a great service to us and at really great value. They helped us shape our plans to make sure we got the outcome we wanted. But what has really impressed us, especially from a technology company, is the level of service they provide. They regularly and proactively keep in touch with us & they really do go the extra mile wanting to make sure we get the outcome we wanted from our activity. We have already recommended them to one organisation and will be doing so to many more.”

Simon Reichwald - Bright Futures Resourcing
 
 

“The service Email Ladder has provided has always been outstanding.  Their product is intuitive and easy to use, whilst delivering excellent, measurable results which really helps us keep our fingers on the pulse of our clients.  They are always there at the end of a phone or email, happy to help or advise with any query we have had.”

Laura Gaillard, Marketing Executive - Ontrack International
 
 

Email Campaign landing pages and micro sites:

 “When we wanted to create a bespoke landing page that was slightly different to the email campaign the recipient received, you were able to meet our demands for flexibility while at the same time delivering to a high quality and in quick time. Overall, no hassle and a good end product.”

Online Surveys:

“We wanted to survey our donors about their motivations for giving. You built a bespoke survey to a brief we supplied, which was quick and easy for the user to complete but also gave us good statistics at the back end – both the overview stats and a line-by-line of each answer given. Very useful, very efficient.”
 
Samaritans
 
 
"Email Ladder is one of the simplest email campaign tools we’ve ever used. What we like is the fact that we can use it with very little need for input from anyone else. We are completely in control.
 
It’s incredibly easy to use and the reporting function has everything you’d expect but you can also drill right down to the individual which is incredibly powerful for high value lead generation.
 
We’ve had some exceptional results and hope to continue to do so. The support and advice is also very personal and efficient which is refreshing when faced with the minefield of dealing with large faceless corporates."

Lucinda Mould, Marketing Clout marketing agency

 
 

“We have found Email Ladder to provide cost effective, prompt and efficient technical support for our CTTMail service. On a day to day basis they have a professional and flexible approach backed up by a pleasant and supportive manner. They are well-informed about email marketing best practice offering advice and guidance during initial training, 1 to 1 sessions and master classes”.
 
The Charity Technology Trust
 
 
“Before I go into our experiences with creating our e-news bulletin with Email Ladder, I should like to make one very important, and to me, overriding, point. Once you have an e-newsletter up and running, the statistics package that comes with it will blow your socks off!
 
Email Ladder first came to our attention when we received an e-newsletter from one of our most important and image-conscious clients. Because it looked so effective and attractive, and we had been wondering for some time about doing an e-newsletter ourselves, we checked back to the people who had set it all up, Email Ladder.

Having decided to go ahead with them for our own weekly eNews bulletin, they took us through a clear, specification defining process, after which we agreed a date for production of an HTML template. In the mean time we got together our start-off contacts file and sent it off to Email Ladder. We received all the completed work on schedule, and busied ourselves preparing our first e-news bulletin.

Our account manager is always there at the end of the telephone to help me when are in trouble, and our e-news bulletin has been a great success – we are on our third issue now. And that statistics package..."

Jan Szmigin, Editor - LeasingWorld
 

"The Email Marketing software provides us with the ability to track campaigns easily and with the level of detail to allow us to determine what is happening with the email content.

The technical and help desk provides a thorough service and in certain instances has been very personal to our situation which is only good for both sides."

Gary Grandin, Director - Landlord Mortgages
 

"Communication is essential in a people focused business and Email Ladder now forms a key part of our client communication strategy that we will continue to develop.

Using the system is straight forward, scalable and produces management information so we can track what is appealing to our existing and prospect clients.

Template design and technical support given by Email Ladder has been delivered in a timely, professional and efficient manner”.
 
Colin Perryman, Consultant - Radcliffe & Co
 
 
 

"The Email Ladder software has been an excellent tool that has complimented our website perfectly. On the occasions that I have contacted Email Ladder for assistance, they have responded speedily, courteously and have been a pleasure to work with".
 
Lucy Dawson, Marketing Director - TLP Technology
 

"Thank you very much for the e-mail marketing newsletter that you have produced for us, which we feel has been an excellent additional tool in our marketing armoury. From a product perspective the newsletter is excellent, with a simple to use Internet interface, which allows us to manage and create our mailing lists and newsletters with ease. This is a major advantage in our business, where we need to respond to market trends quickly to optimise our business advantage.
 
In addition, the marketing tools provided allow us to quickly and effectively measure and monitor the results consistent with our own quality management objectives thus enabling us to use the newsletter more strategically and effectively.

From a professional perspective we are again very impressed with the way in which you have listened and understood our specific requirements resulting in Email Ladder being able to provide us with yet another quality product, based on a marketing driven approach, tailored for our business aims and objectives.

In short we are very impressed with the way you have worked in partnership with us and we feel that we have had, not only good value for our money in terms of our investment with you but primarily, and most importantly, best value in service and support provided by you".

 
Mark Dawes, Director  - National Federation for Personal Safety
 
 
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