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Tip: More advice on Email surveys

Posted on October 14, 2011 3:32 pm

Tip of the week:

Some more quick pointers on email surveys:

  • be honest & realistic about the time it will take
  • try to include personal motivation within subject line or opening text on landing page
  • resist the temptation to mix with other marketing offers and messages
  • offer an incentive, does not have to be financial
  • send follow up reminders, many won’t act on your first request

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Tip: Email surveys – keep them simple

Posted on September 9, 2011 10:03 am

Tip of the week:

  • try to keep to a couple of minutes max
  • over 12 questions, and the response normally fall considerably
  • with longer surveys, users tend to skip questions, or answer without proper consideration (therefore a quality issue)
  • ask only what you need to know, not what would be nice to know
  • break questions over several pages

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Platform tip: Easily create Surveys & Forms

Delivery & Reporting platform tip:

Surveys are a great way of listening & engaging with clients, & building new contacts.

Our survey tool, which is part of our email marketing delivery & reporting platform, can be used to create questionnaires, forms for feedback, download requests & data capture etc.

We provide a survey and form design & build service, based on best practice.

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Tip: Does your email need images & colour?

Posted on April 9, 2010 8:34 am

Quick tip:

Ask yourself the question, does my email need images & colour? If not, test using a plain text version. Can work well for surveys & events…

 

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Quick tip: Email Surveys work well

Posted on January 29, 2010 11:04 am

Quick tip:

Email surveys work well – keep them short, mix question types (not too many open ended), test subject lines, offer an incentive/reward.

 

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