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Video – Calculating email loyalty revenue

Posted on December 16, 2011 2:37 pm

Video of the week:

There are ways to calculate metrics that will help you measure how your email newsletters are influencing loyalty revenue growth

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Tip: Are you measuring list churn?

Posted on August 5, 2010 11:16 am


Tip of the week:

List churn = subscribers lost to hard bounces, unsubscribes , or spam complaints – on average can be 20-30% p.a. – are you measuring yours?

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Video: Tracking revenue from email campaigns

Video of the week: Tracking revenue from email campaigns

Looks at 2 ways of tracking revenue from an email…

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Tip: Segment & test based on corporate vs web based email

Posted on May 25, 2010 2:04 pm

Quick tip:

Try segmenting and testing different send times based on corporate vs web based email clients such as gmail, windows live/hotmail etc

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Tip: Test to find the best time for you to send emails

Posted on May 24, 2010 9:58 am

Quick tip:

Best time to send? You must test. Try split tests based on past data on day/time of signup, trial request, previous opens and clicks etc

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Resources: To encourage ex customers back, you must understand why they left!

Posted on April 16, 2010 10:05 am

Resources:

Emailing lost customers is good practice, to gain feedback, seek to win back etc, but make sure you don’t make the same mistakes as the example in this short article

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Resources: When is the best time to send an email?

Posted on April 15, 2010 6:07 pm

Resources:

A few helpful comments on a much debated topic! View short article here

Click here for more Email Marketing resources inc. videos, bookmarks, tips, polls etc

 

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Resources: Using link tracking & “Progressive Profiling” to improve relevance

Resources:

An article that looks at using link tracking and what they call “progressive profiling” (using brief polls to gather more data on your email recipients), and how they can enhance relevance. This by the way, in turn can boost reputation and deliverability. View article

Click here for more Email Marketing resources inc. videos, bookmarks, tips, polls etc

 

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Resources: 5 tools to improve your Email Marketing (Silverpop)

Resources:

The 5 areas are: social sharing, use of web analytics, optimum send times, using SMS and email and focusing on metrics that really measure engagement. To view Silverpop article – click here

Click here for more Email Marketing resources inc. videos, bookmarks, tips, polls etc

 

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Tip: Tailor emails to purchases, clicks, & lifecycle stage

Quick tip:

Achieve maximum relevance by ensuring your email campaigns are tailored to purchase history, clickstream data, customer lifecycle stage etc

 

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