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Resources: When they buy, it’s just the start…

Resources:

Think of an initial purchase as the first step in a relationship that can produce additional sales, good will and high engagement levels. Read the article

Click here for more Email Marketing resources inc. videos, bookmarks, tips, polls etc

 

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Resources: 5 tools to improve your Email Marketing (Silverpop)

Resources:

The 5 areas are: social sharing, use of web analytics, optimum send times, using SMS and email and focusing on metrics that really measure engagement. To view Silverpop article – click here

Click here for more Email Marketing resources inc. videos, bookmarks, tips, polls etc

 

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Tip: Tailor emails to purchases, clicks, & lifecycle stage

Quick tip:

Achieve maximum relevance by ensuring your email campaigns are tailored to purchase history, clickstream data, customer lifecycle stage etc

 

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Tip: Transactional emails, don’t just think order confirmations

Posted on March 3, 2010 2:21 pm

Quick tip:

Transactional emails – great potential to up sell and cross sell, but don’t just think of order confirmations; are you capitalising on opportunities from other service based emails as well?

 

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Resources: 7 key points from Marketing Sherpa Jan 10

Resources:

Summary of Marketing Sherpa Email Summit Jan 2010 – click here

For me, 2 of the points seem to stand out. Firstly, glad to see point 2 – Think like an integrated marketer, not just an email marketer – this is something we have been harping on about for a good while…

The other was point 4 – Think value, not just relevance – isn’t that so true? I am literally right now looking into setting up a marine fish aquarium, so an email on marine aquarium products would score 100% on relevance and timing would be near perfect. However, I will only act if there is something that strongly motivates me – a great offer, a new exciting product, really useful advice etc

 

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Chesterton Humberts – Metrics improve by 100%

Chesterton estate agents have over 20 offices across London, and we have been working with them for over 3 years. In January 2009, they merged with Humberts, so now have a large office network in the UK, as well as their international offices in Europe, Asia, Australasia, and the Middle East.

Working with Chesterton Humberts we have employed advanced segmentation and behavioural marketing techniques, and achieving maximum relevance ensures high user engagement – read our case study

 

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