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Tip: Encourage conversations and then Evangelists will share

Posted on August 1, 2011 11:48 am

Tip:

Actively encourage recipients to reply, provide a personal and swift response. Ask for suggestions and/or votes on future email newsletter topics, and include user generated content.

Alex Williams at eROI quoted – Once recipients believe you are listening, you will open up the doors to evangelists who will share content on other networks and provide positive word of mouth.

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Video – 4 ways to improve welcome emails

Video:

Welcome emails are really important to get right, and this brief video shares 4 tips

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Tip: Design email for maximum sharing

Tip:

For example, keep it short and snappy, also bearing in mind that an increasing percentage are reading using a smartphone. Plus remember email is the channel, not the content.

Try more single theme email campaigns, and ask – can they immediately grasp how they will benefit? Have a clear and compelling call to action. The more the recipient is engaged, the more social sharing will take place!

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Tip: Email and social – identify your brand ambassadors

Posted on June 8, 2011 5:40 pm

Tip:

Identify your key influencers/brand ambassadors

  • Who opens your email campaigns most over a period of time?
  • Who most frequently clicks on links?
  • Who spends most of the time on your website?
  • Who engages most and completes your desired action? e.g. a purchase, download, enquiry, sign-up
  • Who most often shares your email campaign content?
  • Which recipients have the larger network of contacts?
  • Which recipients are seen as ‘thought leaders’ within their social network?

Identify these different groups within your email database. What makes them distinct? What motivates them? Then tailor content to achieve maximum engagement, which in turn creates maximum sharing.

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    Video: Ending up in spam folder is not the end!

    Video of the week:

    Although emails that land in the junk folder is hardly an admirable aspiration, this video looks at some reasons why it’s not the absolute end of everything

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    Tip: Email and Social increase conversions

    Tip:

    Integrating email marketing and social media;

    • extends your reach (social sharing puts your name in front of those with similar needs and interests to your existing customers)
    • provides a great acquisition tool to build your opt-in list
    • increases conversions at no additional cost

    An example – new conversions:

    • Imagine you send an email campaign to 50,000 contacts
    • 0.5 % share your content, with an average of 100 network contacts each
    • 250 direct recipients share, which means your message reaches a further 25, 000 contacts
    • Remember it has been shared by a friend or colleague, but we still assume only 1% convert

    That equates to 250 extra conversions, with no additional cost!

     

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    Tip: Email and social – provide the motive to share

    Tip:

    Who does the sharing, and why would they want to share? – self interest, altruism, looking for recognition, or to be part of a community. Provide something that will motivate them to share.

    Consider giving them a direct incentive to share e.g. become a fan on facebook and receive a 10% discount etc

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    Video: Design email for success

    Video:

    Some brief advice on designing an effective email template

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    Tip: Promote your email comms in your blog

    Tip:

    Promote your email newsletters etc in your blog comments, plus have a email sign up / call to action on your blog. This can be done in a natural, non pushy way.

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    Video: How to craft an email newsletter

    Posted on March 23, 2011 4:10 pm

    Video of the week:

    Useful if you are just beginning to work on email newsletters…

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