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Do your emails have social sharing icons?

Emails that include social sharing buttons have a 115 percent higher click through rate than emails that do not include social icons.

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Email Healthcheck Surgeries – improve your 2012 results

Would you like to review and improve your email marketing in 2012?

The first surgery is in effect an “Email Marketing Health Check” in which you can raise any specific issues & questions.  As a result of your first surgery a report is produced which summarises where and how you can improve your email campaign results.

more info here

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Happy new year to everyone

Posted on January 3, 2012 1:30 pm
Category: Email Marketing

Looking to get more out of your email marketing this year?  We would love to hear from you.

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Seasons Greetings

Posted on December 16, 2011 2:58 pm
Category: Email Marketing

With the snow falling, how festive is that!  We would like to wish you all a very Happy Christmas and New Year.

We have enjoyed working with you during 2011, and look forward to continuing to help you get the most from your email marketing in 2012.

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Video – Calculating email loyalty revenue

Video of the week:

There are ways to calculate metrics that will help you measure how your email newsletters are influencing loyalty revenue growth

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Video – best practice for use of images in email

Posted on November 21, 2011 10:03 am

Video of the week:

A useful checklist to follow

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Tip: More advice on Email surveys

Posted on October 14, 2011 3:32 pm

Tip of the week:

Some more quick pointers on email surveys:

  • be honest & realistic about the time it will take
  • try to include personal motivation within subject line or opening text on landing page
  • resist the temptation to mix with other marketing offers and messages
  • offer an incentive, does not have to be financial
  • send follow up reminders, many won’t act on your first request

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Video – does your email have personality?

Posted on October 4, 2011 9:49 am

Video of the week:

This video discusses how humanising your business through email can help gain loyal customers

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Tip: Email surveys – keep them simple

Posted on September 9, 2011 10:03 am

Tip of the week:

  • try to keep to a couple of minutes max
  • over 12 questions, and the response normally fall considerably
  • with longer surveys, users tend to skip questions, or answer without proper consideration (therefore a quality issue)
  • ask only what you need to know, not what would be nice to know
  • break questions over several pages

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Tip: Encourage conversations and then Evangelists will share

Posted on August 1, 2011 11:48 am

Tip:

Actively encourage recipients to reply, provide a personal and swift response. Ask for suggestions and/or votes on future email newsletter topics, and include user generated content.

Alex Williams at eROI quoted – Once recipients believe you are listening, you will open up the doors to evangelists who will share content on other networks and provide positive word of mouth.

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